Here's what business-class copier customers are saying about their experience with Toshiba and other copier manufacturers. These results are based on the responses of thousands of copier owners surveyed in J.D. Power and Associates 2004 Copier Customer Satisfaction study.
Company
Overall Ownership Experience
Product
Sales
Services
Toshiba
Canon
Gestetner
HP
Imagistics
Konica Minolta
Kyocera
Lanier
Lexmark
Panasonic
Ricoh
Savin
Sharp
Xerox
The Scoring
Note: J.D. Power Consumer Center ratings do not include all information used to determine J.D. Power and Associates awards.